Privacy Policy

Learn how we collect, use, and protect your personal information.

Last Updated: May 15, 2023

At Metaba, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Quick Summary

  • We collect information you provide and data about how you use our platform
  • We use your information to provide and improve our services
  • We share information with your consent or as required by law
  • You have rights to access, correct, or delete your data
  • We use industry-standard security measures to protect your data

Information You Provide

We collect information you provide when you create an account, update your profile, communicate with us, or use our services:

  • Account Information: Name, email address, password, and profile picture
  • Profile Information: Bio, interests, and other details you choose to share
  • Content: Posts, comments, messages, and other content you create
  • Payment Information: Credit card details, billing address (processed securely by our payment providers)

Information We Collect Automatically

When you use our platform, we automatically collect certain information:

  • Usage Data: How you interact with our platform, features you use, time spent
  • Device Information: IP address, browser type, operating system, device identifiers
  • Location Data: General location based on IP address
  • Cookies and Similar Technologies: Data collected through cookies and similar tracking technologies

Example: Usage Data Collection

When you view content on Metaba, we may collect information about which pages you visit, how long you spend on each page, and which features you interact with.

We use the information we collect for various purposes, including:

Providing Our Services

  • Creating and managing your account
  • Processing transactions
  • Delivering content and features
  • Enabling communication between users

Improving Our Services

  • Analyzing usage patterns
  • Troubleshooting issues
  • Developing new features
  • Enhancing user experience

Personalization

  • Customizing content
  • Recommending relevant features
  • Tailoring your experience

Communication

  • Sending service updates
  • Providing customer support
  • Marketing (with your consent)
We process your personal data only for the purposes described in this Privacy Policy and in accordance with relevant data protection laws.

We may share your information in the following circumstances:

  • With Your Consent

    We share information when you direct us to do so, such as when you share content publicly.

  • Service Providers

    We work with third-party service providers who perform services on our behalf, such as hosting, analytics, customer service, and payment processing.

  • Legal Requirements

    We may disclose information if required by law, legal process, or government request.

  • Business Transfers

    If Metaba is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Important Note

We do not sell your personal information to third parties for their marketing purposes without your explicit consent.

Depending on your location, you may have certain rights regarding your personal information:

Access

You can request a copy of the personal information we hold about you.

Correction

You can request that we correct inaccurate or incomplete information.

Deletion

You can request that we delete your personal information in certain circumstances.

Restriction

You can request that we restrict the processing of your information.

Data Portability

You can request a copy of your information in a structured, commonly used format.

Objection

You can object to the processing of your information in certain circumstances.

To exercise these rights, please contact us at privacy@metaba.app.

Account Settings

You can update, correct, or delete certain information directly through your account settings:

  • Profile information
  • Communication preferences
  • Privacy settings
  • Content you've posted

We implement appropriate technical and organizational measures to protect your personal information:

Encryption

Data encrypted during transmission and storage

Access Controls

Strict access controls for employees

Regular Audits

Regular security audits and assessments

While we implement safeguards, no security system is impenetrable. We cannot guarantee the security of your data transmitted to our platform; any transmission is at your own risk.

Metaba operates globally, which means your information may be transferred to, stored, and processed in countries other than your country of residence.

When we transfer personal information outside of your country, we implement appropriate safeguards in accordance with applicable data protection laws.

Data Transfer Safeguards

We use mechanisms like Standard Contractual Clauses approved by relevant authorities to protect your information when it's transferred internationally.

Our platform is not directed to children under the age of 13 (or the applicable age in your country). We do not knowingly collect personal information from children.

If you believe we have collected information from a child without parental consent, please contact us, and we will take steps to remove the information.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes.

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Contact Information

  • Email: privacy@metaba.app
  • Address: Metaba Co Ltd., 124 Dongtan Banseok-ro, Suite 701, Hwaseong-si, Gyeonggi-do (18455)

We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws.

Glossary of Terms

Personal Information
Information that identifies you or could reasonably be used to identify you.
Processing
Any operation performed on personal data, such as collection, recording, organization, storage, use, or disclosure.
Data Controller
The entity that determines the purposes and means of processing personal data (in this case, Metaba).
Cookies
Small text files placed on your device to store information that can be recalled by a web server.
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